Centvra Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of Centvra, a software-matching platform operated by CENTVRA PTE. LTD., a company incorporated in Singapore with UEN 202600251N and registered office at 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914 ("Centvra", "we", "us" or "our").

Centvra is available only for use in connection with business, trade or professional activities.

These Terms govern your access to and use of Centvra's websites, software-matching service, reports and other outputs. By accessing or using Centvra, you agree to these Terms.

In these Terms, "Outputs" means the matches, shortlists, fit indicators, rationales, reports, guides, timelines, estimates and other content that Centvra generates or provides through its websites, platform, calculator, emails and documents, including guidance published on Centvra's website.

Centvra provides software matching, evaluation support and, when requested, introductions to suppliers. Centvra may help arrange a demo but does not sell, license, implement or support suppliers' software.

Any purchase or other commercial arrangement is made directly between you and the supplier and is governed by the supplier's terms. Centvra is not a party to that agreement. Centvra does not control and is not responsible for any supplier's products, services, performance or conduct, or for the outcome of any agreement you enter into with a supplier.

Centvra's matching results and other Outputs are designed to support your software evaluation. They indicate alignment with your stated requirements but are not a guarantee or certification of suitability or regulatory compliance. Timelines and estimates are indicative only and may not reflect your organisation's circumstances.

Centvra may refer to laws, regulations and standards when explaining how a product could align with your requirements. These references support software evaluation and are not legal or regulatory advice or an assessment of how those requirements apply to your organisation.

Supplier and product information on Centvra may be based on supplier materials, publicly available sources and information provided directly to Centvra.

Supplier and product information is compiled, classified and scored by Centvra. That information, and the Outputs derived from it, may be incomplete, inaccurate or out of date, and may contain errors or omissions, including errors in Centvra's own processing of the information. Please verify any details that are critical to your choice of supplier directly with the relevant supplier before relying on them.

Product capabilities, pricing, availability, certifications and commercial terms may change. Please confirm the latest information directly with the relevant supplier, particularly any details that are important to your final decision.

Centvra uses artificial intelligence to help prepare Outputs and may use it to help prepare content published on its website. AI-generated content may contain errors. Outputs and website guidance are general in nature, do not take account of your organisation's specific circumstances, and are not legal, regulatory, financial, procurement or other professional advice. You are responsible for carrying out your own due diligence, and for verifying anything you rely on, in particular any details that are critical to your choice of supplier, with the relevant regulator or supplier, or with your own internal teams and professional advisers, before making a decision.

You may use Centvra and its outputs to evaluate software for your organisation or for a client you are advising. You may share the outputs with colleagues and professional advisers involved in that evaluation.

The following uses are not permitted without Centvra's prior written approval:

• Selling, licensing, rebranding or republishing a Centvra report or output, or offering it as a separate paid product.
• Using bots, scrapers or other methods to copy, index or systematically extract Centvra's data to build or support another database, product or service.
• Reverse-engineering the platform, bypassing its access or security controls, or disrupting its operation.
• Using Centvra unlawfully or submitting information or materials that you are not entitled to share.

To the extent permitted by law, you agree to indemnify, defend and hold harmless Centvra, its affiliates, directors, officers and employees from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable legal fees) arising out of or relating to a third-party claim caused by your breach of this section. This does not apply to your ordinary use of Centvra.

Centvra and its licensors retain all intellectual property rights in the platform, branding, original content, matching methodology, the selection and arrangement of supplier data, and Centvra-authored reports and analysis. Supplier names, trademarks and other third-party materials remain the property of their respective owners.

Subject to these Terms, Centvra gives you a limited, non-exclusive right to access and use the platform and its outputs for the purposes permitted under the Acceptable Use section. No other rights are transferred to you.

You retain any intellectual property rights you hold in the information you submit to Centvra. You permit Centvra to use, process and analyse that information to provide the platform, generate matches and reports, and carry out services you request.

Centvra may use aggregated or anonymised information that does not reasonably identify you or your organisation to improve its matching methodology and produce market insights.

Any personal data will be handled in accordance with our Privacy Notice.

We may update Centvra as the service develops. Although we aim to keep the platform available, access may occasionally be interrupted for maintenance, security or circumstances beyond our reasonable control. Where practical, we will provide reasonable notice of significant changes that affect how the service can be used.

Centvra and its Outputs are provided "as is" and "as available". To the extent permitted by law, Centvra gives no warranty, express or implied, including any implied terms of satisfactory quality or fitness for a particular purpose, and does not guarantee that the platform will be uninterrupted or free of errors.

You may stop using Centvra at any time. We may restrict or suspend access where reasonably necessary to protect the platform or its users, comply with legal requirements, or respond to misuse of the service. Where appropriate, we will provide notice and an opportunity to resolve the issue.

To the extent permitted by law, Centvra will not be responsible for indirect or consequential losses, including loss of profit, revenue, business, data or opportunity. To the extent permitted by law, Centvra will not be responsible for any loss arising from your reliance on the Outputs, including any decision to select, purchase or contract with a supplier, which remains your own responsibility. Centvra's total aggregate liability arising out of or connected with the platform or these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed SGD 500.

Nothing in these Terms limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be limited.

We may update these Terms as Centvra and its services develop. The latest version will be published on the platform with its effective date. Where a change significantly affects your rights or use of Centvra, we will provide reasonable notice. Your continued use of Centvra after the updated Terms take effect means that you accept them.

These Terms, together with the Privacy Notice and the Demo Request Notice, constitute the sole and entire agreement between you and Centvra regarding your access to and use of the platform and Outputs. They supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding the platform. This does not exclude liability for fraud or fraudulent misrepresentation.

If a concern arises, please contact us first so that we can try to resolve it. These Terms are governed by the laws of Singapore, and the courts of Singapore will have exclusive jurisdiction over any dispute arising from or connected with them.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

If Centvra does not enforce any part of these Terms immediately, this does not prevent us from enforcing it later.

You may not transfer your rights under these Terms to another person without our agreement. Centvra may transfer its rights and responsibilities as part of a restructuring, merger, acquisition or sale of the business, provided this does not reduce your rights under these Terms.

These Terms are between you and Centvra. A person who is not a party to these Terms, including any supplier, has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of its terms.

If you have any questions or concerns about these Terms, please contact us at contactus@centvra.com.